At DROPPZZA, we value customer satisfaction and strive to make shopping easy and worry-free. Our Refund Policy ensures that you have a smooth experience if you need to return or exchange your order.
DESCRIPTION: If you are not completely satisfied with your purchase, you may request a refund or exchange within 14 days of receiving your product. Items must be unused, in their original packaging, and in the same condition as delivered. Certain items, including personalized or perishable products, may not be eligible for a refund.
DESCRIPTION: To initiate a refund, contact our customer DROPPZZA, support team with your order number and reason for return. Our friendly support staff will guide you through the process, ensuring your request is handled promptly and professionally. Once approved, you will receive instructions for returning the item.
DESCRIPTION: Refunds are typically processed within 5–7 business days after we receive and inspect the returned product. The refund will be issued to your original payment method. Shipping charges are non-refundable unless the return is due to our error, such as receiving a defective or incorrect item.
DESCRIPTION: DROPPZZA is committed to transparency and customer convenience. Our refund policy is designed to give you peace of mind while shopping with us. For questions regarding eligibility, exchanges, or the status of your refund, please contact our customer service. We are always happy to assist and ensure your shopping experience is seamless, safe, and satisfactory.
